Returns & Exchanges
At PDB Creative Studio, we want you to be completely satisfied with your purchase. If you are not happy with your item, we offer a 30-day return policy for a full refund or exchange on all eligible products.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags and protective materials are intact to qualify for a full refund.
- 3.Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt.
- 4.Receive Your Refund
Once our studio inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.